About HKN

I. background

Act 8 of 1999 on HKN ( Hari konsumen Cerdas Paham Perlindungan Konsumen )n was issued on 20 April 1999 and entered into force effective one year later, ie on 21 April 2000.

In Indonesia, consumer dispute resolution problem is still a difficult problem solved effectively and efficiently based on laws and regulations.

This was evidenced by the number of cases that hitherto unresolved. In case of dispute, the consumer is always in a weak position and is unable to fight for their interests.

State plays an important role in empowering consumers, because it is not easy to expect awareness of businesses that essentially rests on narrow economic principles to get maximum benefit with minimum capital.

This principle is potentially harmful to konsumen cerdas , either directly or indirectly. Therefore the role of the state should be realized by reflecting the implementation of the rights and obligations and responsibilities of consumers in a balanced way.

The purpose of National Consumer Day
National Consumer Day (HKN) is set on 20 April through Presidential Decree. 13 Year 2012 on National Consumer Day.
Initially to strengthen the position of consumers, the National perlindungan konsumen Agency (BPKN) has proposed to the President to appoint HKN. Elections on 20 April as HKN based on the date of issuance of the Law No.8 of 1999 on Consumer Protection.
Establishment of National konsumen Day is intended to allow many people are motivated to build smart consumers and businesses increasingly are ethical in their business.
Basically HKN aims:

• As a massive effort to strengthen awareness about the importance of the rights and obligations of consumers and as a spur to increased competitiveness of products produced in domestic businesses.
• Putting consumers at the critical subjects of economic activities that entrepreneurs can be encouraged to produce and trade goods / service quality and competitiveness in the era of globalization.
• Putting consumers to become agents for change in the position as the subject of critical economic activities in Indonesia.
• Encourage the government to implement the task of developing consumer protection efforts in Indonesia.
• Encourage the establishment of community-forming network of consumer protection.

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